Frequently Asked Questions
Everything you need to know about your BOON Sport gear and orders.
What is the typical shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in their original condition with tags attached. You can start a return through our online portal to receive a prepaid shipping label.
Are BOON Sport products covered by a warranty?
Yes, all our performance gear comes with a 6-month manufacturer warranty against defects in materials and workmanship to ensure you have the best experience during your workouts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How should I care for my high-performance apparel?
To maintain the integrity of our moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer professional or team discounts?
Yes, we have a dedicated program for professional athletes, coaches, and sports teams. Please contact our bulk sales department via the contact form for personalized pricing.